Fully briefed, this matter is ripe for decision.
and Reliance Standard Life Insurance Company to dismiss the claims against them pursuant to Federal Rule of Civil Procedure 12(b)(6). This matter is before the Court on a motion by Defendants Matrix Absence Management, Inc. We’d be happy to discuss this with you in detail, please click on the help link and provide the best way to contact you.JOSEPH H. The absence filing process is linked in real-time to a specialist as this is the optimal user experience from a Mobile form factor. Based on HIPAA security compliance, and security best practice our app performs an automated logoff and prevents the storing of information on the device. The Claim Filing wizard is busted and will blank out or forget things or yell at you for doing things in the wrong order, refresh, and then make you start all overĪlso why on god’s green earth do i need a Phone Call? that is the last thing an app should require “oh thanks for requesting some stuff, we’ll have a human look at it in some hours maybe, copy and paste and retype in the stuff you already did, see if it works, and then give you a phone call like it’s 1993 and we’re all doing nothing everyday beyond sitting on the porch in our rocking chairs waiting from a call from our relatives. Have to use this app or just not use an app so that’s my choice, but this this is barely passed Minimum Viable Product on a good day. Once you’re in, it’s somewhat counterintuitive and there are limited things to even do. Have to go through a workaround to manually create saved account in ios password manager.Īpp doesn’t Keep You Logged In like i want it to and like multiple other HIPAA protected apps do so don’t tell me it’s about protecting my anything. There are many parts of this app that are just explicitly broken and the fact that it was required for me to be allowed to return to work makes this absolutely unacceptable to me.ĭoesn’t offer to save password using integrated ios password utility. I learned that it needed to be uploaded by a text on a Sunday morning.
It took me nearly an hour out of my morning to get the file uploaded that I was not informed of or able to upload through the website. I had thought the function to take a photo and upload it worked, but received 3 calls the next day informing me that they do not have my medical information so clearly that also doesn’t work. At least the password was kept in the box after the failed login attempt, but that is pretty much the only positive I can give.
The login process initially hung for nearly 2 minutes when I attempted to login and then failed to log me in. Neither the file upload nor image upload options were functional, and had a pop up that would occasionally cause the app to freeze entirely informing you of file size restrictions while not allowing you to select photos.
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